Don’t take our word for it, check out what our happy clients have said about us!

Team Coaching

Team Development and flexibility

I’ve been delighted to work with Jo over the last couple of years in two very different organisations, with different cultures and priorities.

Her experience, care, insight and flexibility make her an ideal partner to help explore challenges and build a team.

Everyone will come away from a session with Jo having learnt something – about themselves or others – that will stay with them for a long time

Judith McNeillDirector of PhilanthropyThe Mercers' Company
Health Team Workshop - Save the Children

SAVE THE CHILDREN

Jo provided extremely high quality support to design and deliver a two day team workshop.  She worked to tight deadlines to put together an excellent programme and was extremely helpful in thinking through what would be achievable in the time we had available.

Jo then did a fantastic job of facilitating the workshop that responded to the needs of the team really well – they all evaluated the time together extremely highly, particularly commenting on the high quality of the facilitation.

The days were very participatory and Jo managed to pitch the exercises and sessions perfectly so that the team remained engaged and felt able to be open during the various exercises.  We managed to cover a huge amount of ground and the workshop really moved the team forward – meeting our objectives and expectations for the day.

We have already booked Jo for another session in the middle of the year!

Alison ForderHead of Health Programme Policy and Quality | Global ProgrammesSave the ChildrenLondon
Senior team development

Bringing Humanity to Work small logo | Phoenix Training & CoachingJo delivered an excellent workshop for five team members at SCUK. I was thoroughly impressed by the planning and organisation of the workshop and also how Jo tailored the workshop and ensured the engagement of the team. The workshop helped us to understand how building upon the skills of team members will help us to build the cohesiveness of the team.

I have no doubt in recommending Jo as a facilitator for similar exercises.

Samy AhmarSenior Impact & Evidence Adviser - Health & HIVSave the Children UK
Team Development

dogstrust logoI just wanted to say thank you very much for all you did last Tuesday at our away day. I could write realms about how you really listened to what I wanted to get out of the day and nailed it, but I thought you’d much prefer to hear from the team on what they thought so here’s a couple of emails people sent me after the day.

“I found the training really interesting and it was quite liberating to feel like others understand the way you work better, and vice versa. I thought the activities Jo put together were really thought provoking and fun, too.”

“It was really interesting to build on my previous work with Insights in a much deeper, more applicable way. I really enjoyed how passionate Jo was about her work, and that fed through into my enjoyment of the session. I found the ways to identify other colour energies so interesting and useful, and it’ll really inform my work going forwards.”

Thank you from us all in the Philanthropy & Corporate Partnerships Team at Dogs Trust.

Helen WalkerHead of Philanthropy & Corporate PartnershipsDogs Trust
Team development

rsz_stc_logo_squareJo and Tara provided excellent support in helping define what we wanted to achieve in a two-day session.  They then worked to provide a programme that responded to the needs of our team exceptionally well, using the ‘Insights’ tool and a range of other highly participatory and engaging games and conversations about providing feedback, negotiating skills, managing conflict and so on.  The feedback from the team on both days was nothing short of effusive.  We’re already planning a follow up session later in the year.

Richard GrahamH.O. EducationSave the ChildrenUK
Richard Graham

Comic Relief logo | Phoenix Training & CoachingThe session was exceptionally well prepared and allowed us to get through a remarkable amount of work and discussion in just half a day.  What impressed me most was Jo and Adrian’s ability to move seamlessly and swiftly from each topic area, allowing for sufficient reflection and discussion, but without ever making a session feel rushed.  They found an excellent balance between introducing concepts, individual or paired discussion with group work so the team were completely engaged throughout.  I couldn’t recommend them highly enough.

Richard GrahamHead of International GrantsComic ReliefLondon
Catriona Bryden

nspccPhoenix were excellent! They really took time out to understand the nuances of what we were trying to achieve, and produced a workshop that met our objectives exactly. The trainer was highly knowledgeable and made the session interactive and fun – most importantly the team learned new relationship building and communication skills that they are applying to their work on a daily basis.   Catriona Bryden

Catriona BrydenSenior Partnerships ManagerNSPCCLondon
Team awayday development

Bringing Humanity to Work small logo | Phoenix Training & CoachingI couldn’t be more pleased with the session Jo ran with the team.

 From our first discussions through to the end of the session, it really felt that Jo understood what I wanted to achieve with the team and created a bespoke session to facilitate this.

 I was anxious that, in advance of a particularly busy time for the team and having had a few personnel additions, we engaged with the vital components of a high performing team by building trust, understanding how we (as individuals) work under pressure and encouraging feedback to create a stronger, more open team.

 Since the session, the feedback I have had from the team has been very positive.  We all agree that the exercises were constructed in an imaginative and fun way, with the day structured in a way that meant the more ‘difficult’ activities took place once an open and supportive atmosphere had been created.

 I can’t thank Jo enough for her time and effort in creating such a worthwhile day, alongside her infectious and motivating energy while she was with us.  We are already putting what we’ve learnt into practice and I am excited to see how the results benefit our team in the coming months.”

Team awayday developmentJacqui Hill, Head of Campaign ManagementComic ReliefLondon
Michelle Audette, Global Category Director, Britvic Soft Drinks

 

britvic logo

We were running a first team day for the newly formed Strategic Marketing team, so asked Phoenix to run a 90 minute team building session using Insights discovery. They delivered a fast paced, fun session which helped us appreciate the different colour energies, and understand the impact we can have on others.  We realised the importance of adapting our behaviours to improve communication and  team effectiveness. Each colour energy came up with ways they could help the group be “One Team.” Those with dominant Red or Yellow energy really noticed how they need to listen more to their dominant Green and Blue energy colleagues. It has given us a language we can use back at the office. A great way to kick off our team journey. 

Michelle Audette, Global Category Director, Britvic Soft Drinks
Melanie Allen

Comic Relief logo | Phoenix Training & CoachingJo was recommended to me by a member of staff she had mentored, and from the first time I met her I was bowled over by her energy and purpose. We began to collaborate on some of our staff development needs, and that is the best thing about working with Jo, she collaborates with you to define what your business need is as much as the development solution. At Comic Relief we used Jo on several big projects, most notably our Line Manager Development programme. Jo understood our culture, so the programme we designed was a really tailored solution. Then the real magic happens in the workshops where our staff LOVED Jo; it’s her energy again and also the coaching style she uses with people, so that their own self efficacy increases. The benefits the individuals and groups who worked with Jo experienced were evidenced in their evaluations, and performance, and the initiative they took to continue applying what they had learned. I should also say that Jo flexes her personal style to make sure that your working relationships with her is easy and flowing. For me this was invaluable because Jo was a vital partner in our development plan throughout the year. I have left Comic Relief now but Jo is sitll very much a part of the development team there.

Melanie Allenformerly HR ManagerComic Relief

One to One Coaching

One to one coaching - Scottish Ballet Soloist

“When I first started working with Jo, I found myself in the place of knowing what I wanted to do, but without the ability to clearly identify the pathways in front of me that could take me there. Working with Jo provided me not only with the tools to learn to listen out for to those opportunities but to also learn to listen to myself. Coaching with Jo was not a hand holding experience where I was being blindly led, but a journey through which I was able to create options and ideas and furthermore access the tools needed to then navigate future journeys on my own. This ultimately gives value to the time spent together, and the coaching priceless.”

Jamiel LaurenceSoloistScottish Ballet
One to one coaching - Leeds dance industry

Jo’s coaching style is professional, engaged, energised, compassionate and supportive and I left each session feeling utterly validated………and empowered. 

She is utterly committed to you as a client and whilst she never influenced my thinking, I felt expertly guided and supported by her.  The sessions with Jo helped me to (re)define myself, to find strengths that I didn’t realise I had, and to let go of focussing on the  things that are no longer either relevant or out of my power to change. 

Thank you, Jo!

Tracy TinkerPhoenix Dance Theatre
Team coaching

Jo recently facilitated a team session with us so that we could work closer and better as a team and to really challenge any team elements that weren’t working. The session was great, it enabled us to get to the root problem of what wasn’t working and to create a cohesive plan of how to integrate small changes into the team to fix some of the problems, and also to celebrate what is going well. The honesty and input was highly appreciated by all. I highly recommend Jo and found the session invaluable

Cat ChrimesVenture ManagerUnLtd
Team, event and business facilitation

I have worked with Phoenix over the last 2 years on 3 separate occasions with 3 very different briefs: Team & Business facilitation; Event Facilitation and Team Development.

They have consistently exceeded expectations helping to shape the brief, challenge the individuals involved in a productive manner and provided a constructive and effective environment that delivered the desired results. They are also a pleasure to work with! I would recommend them for any type of event design and facilitation that you need to do.

Zoe RuffelsVice President, Consumer Insight & AnalyticsSamsung Electronics EuropeUK
Multiple partner organisations reflective session

We brought Jo in to run a session between four partners delivering a major lottery funded programme. Each partner comes from different backgrounds, skillsets, and cultures, and have varying expectations and visions for the programme. As such, it was never going to be a straight forward session to run.

Jo was brilliant from day one. Her thoughtful and methodological approach in engaging with each partner prior to the session was invaluable in the formation of the day.

The day itself was run with the right balance between collaboration and ensuring each partner was able to speak openly and honestly about the challenges they face. At the heart of this was the session that enabled each partner to reflect on the programme from each other’s perspective. There are clear actions that have come from the day and I believe the partnership is in a far better position as a result.

David BartramDirector of VenturesUnLtd
Team 3 day retreat

I hired Jo to facilitate a three day retreat for our team focused on team and trust building.

In the run up to the retreat, I found Jo efficient and responsive in her design of the agenda and enjoyed working with her to ensure it was relevant for all participants. Over the course of the three days, Jo demonstrated expert facilitation skills, adapting quickly to the needs of the group (and some adverse weather conditions).

Since the retreat, I have already seen the team using the frameworks and tools shared by Jo as well as actively considering theirs and others’ working styles. I would definitely recommend Jo.

Faith RoseChief Operating Officer, Education Partnerships GroupArkLondon
Team coaching and capability development

I invited Jo to support my efforts to improve my team’s ways of working as part of our transformation journey into a high performing team. one. Jo came in initially and explored what the end outcome would look like. She processed this information into a program which met my needs and was endorsed by the team. Working with Jo has been great as she’s taken a coaching style to draw out the best in all of us through out the program. She’s provided some stretch tasks and have the ability to help you develop your own solutions rather than text book type ones. Jo took a holistic approach to addressing our needs and was flexible with the plan – really ensuring in was customized to address our concerns. Jo is great facilitator, coach and trainer all packaged in one.

Taitos MatafeniMonitoring, Evaluation and Learning ExpertSave the ChildrenLondon
Team dynamics

Jo recently facilitated a session for the Learning & Engagement team at Sadler’s Wells, exploring team dynamics as well as looking at tools for managing time and pressure at work.

The whole experience of working with Jo has been incredibly positive, from the first conversation discussing ideas for the session through to her expert facilitation on the day.

The session has led to a better understanding of the working styles across the team and we have already adopted some of the tools for time management that were looked at during the session.

Joce GilesDirector of Learning & EngagementSadlers WellsLondon
Coaching success

  I found Jo through recommendation – I was looking for a coach to accompany a trainee in my organisation to find more focus and perspective on the work he does with us. Jo was great to work with, very approachable, I could speak frankly with her about the context and the employee in question, and completely trusted her when I handed over the conversation to remain with the person she was coaching.

We had agreed on doing a minimum of 3 sessions, followed by 2 more if needed, but Jo’s coaching combined with my colleague’s motivation and astuteness meant we reached results faster than expected so only 3 sessions were needed.

Jo has a really good personal understanding of people, and an effective way of guiding them through learning which can then be applied in the workplace. She has a great professional approach and it was a pleasure to work with her – I hope to do so again!

Clara GiraudProject Manager at UnLimitedArts Admin
High Performing Teams: Exec Team Coaching

 Jo recently designed and led a series of four workshops with UnLtd’s Exec team with her colleague Isabel.

Both Jo and Isabel were brilliant throughout – understanding our needs and aspirations, keeping in close contact with me – including guiding and flexing plans as needed. They provided outstanding design, facilitation and support. They offered a depth and range of expertise and tools that have enabled us to flow with whatever was most needed at each particular phase of our development and progress as we sought to become a high performing team. They held our feet to the fire and kept us honest on process, content and values.

Jo and Isabel celebrated with us and inspired us – as well as enabling us to fully appreciate each other. Jo is truly a master of her art.

Mark NorburyCEOUnLtd

Facilitation

Team development & Stakeholder influencing

 I had worked with Phoenix a few years ago so got in touch with Jo to see if she could help with our team away day brief.

Objectives included getting to know each other better/bond the team, become better communicators, know how to adapt to different styles, and consider how best to influence key stakeholders.

From the moment I made contact with Jo she was proactive, professional and just brilliant to work with. Jo arranged a face to face meeting to really understand more about our requirements and very quickly ascertained how best to respond and what to deliver for us. We confirmed a full day Insights Discovery workshop with Jo and Adrian for our team of 50 people. Jo was in touch regularly in the lead up to the day to ensure that we got the maximum output and the workshop was bespoke and personalised to our team needs.

Our morning session of self diagnosing our own colour energies once we had learnt the key principles was hugely insightful and the afternoon session then allowed for real life scenarios and challenges to be addressed with these new principles in mind. The day was fun, engaging and energetic. Jo and Adrian are really thought provoking with their content and delivery. The feedback from the team has been nothing but positive and they have been sharing with each other how various subsequent conversations and meetings both internal and external have included take outs and learnings from the day.

I would highly recommend Phoenix to facilitate any business improvement session and look forward to working with Jo and Adrian again in the future.

Nikki DonohoeHead of Special Events - PartnershipsNSPCCLondon
Team development and coaching skills

Jo is a highly insightful and skilled facilitator who came with a multitude of tools with which to work with a group of academics who were all at different stages of their careers. We were focused on high impact team building and introducing coaching skills. The session planning was extremely thorough and Jo’s preparation meant that as a group we achieved so much in a short amount of time enabled by her wide range of skills. It was a really successful day, as a team we left feeling strong and assured. I would highly recommend Jo as both an excellent facilitator and positive insightful human being, we’ll certainly be inviting her to work with us again.

Mary OliverDean of Faculty Media and PerformanceArts University BournemouthBournemouth
Team Creativity workshop

unicef-logo-squareJo ran an excellent creativity session with our media team as part of an away day. From the initial discussions right through to the session Jo understood what was needed and provided really insightful comments and additions to the plan for the morning.

I have worked with Jo over several years in a previous role and I’ve always been so impressed with her preparation and attention to detail when preparing for sessions. She interrogates you (in a good way!) to ensure she really understands the objectives and requirements for the day to ensure that the session is as productive and enjoyable as it can be.

The session Jo ran was to look at plans for the team for 2017 and we came away with some really interesting plans that the team feel excited about taking forward. Jo is very good at reading people and can sense when she might need to bring some energy to a session or adapts to ensure she works with the people in the room. My team came away from the session feeling inspired and motivated so I couldn’t be happier.
unicef-logo

Sophie KingHead of MediaUnicef UK
Team communication, motivation and time management

The trainindogstrust logog Jo provided was expertly tailored to meet the team’s requirements. I particularly appreciated the time she invested before the day to thoroughly understand the motivation for holding the training and what we needed to achieve from the day, both as a team and on an individual basis. The resulting session was dynamic, highly relevant and engaging, giving everyone a far greater understanding of how to work with colleagues with differing work styles. The open and relaxed style of the training ensured everyone felt comfortable and it encouraged full participation and honest engagement, something that can be difficult to achieve in a large group. We have left with clear immediate actions and longer-term ideas which the team are looking forward to exploring further.

Charlotte SpeedyCommunications DirectorDogs TrustLondon
International girls' education seminar planning & facilitation

rsz_stc_logo_squareJo played a lead facilitation role in our recent multi-country girls education seminar. The seminar drew participants from diverse groups of Education Advisers, Portfolio Managers, Project Directors, Monitoring and evaluation specialists and finance experts among others. She meticulously supported our teams in planning, designing seminar sessions , time management and directing discussions. She maintained very high professional standards with etiquette, and conducted business with fervour and enthusiasm. I highly recommend her as the 21st century type of facilitator.

Emily EchessaEducation AdviserSave the ChildrenUK
Board of Trustees effective communication

rsz_1rsz_unltd_logo_1Jo Wright handled our session with our Board members brilliantly.  She was a powerful and effective facilitator, commanding her audience with authority, earning our respect quickly and she made the session fun and interesting.

I am confident that our investment in Jo and Insights will reap rewards in how we communicate with each other better, consider more fully the needs of other team members and give due consideration to how each of us can improve our impact by understanding better the communication preferences of others.

I’m very happy to highly recommend Jo and the Insights methodology.

Martin Wyn GriffithChairman - Board of TrusteesUnLtd
Insights Discovery workshop

Comic Relief logo | Phoenix Training & Coaching

“Jo ran an Insights Discovery workshop for a group of new senior managers recently.  The event was fantastic.  All attendees have commented afterwards how great it was and how much they have learnt and are already putting it into practice.

Its always such a pleasure working with Jo.  Thank you”

Gill HornsbyLearning & Development ManagerComic Relief
Team awayday with Insights Discovery

Bringing Humanity to Work small logo | Phoenix Training & CoachingWe asked Jo to run a team-building workshop with the new Artist Liaison team – a group of nine eager and energetic people of mixed ages and varying experience including the Head, Manager, Officers and assistants. Having identified key areas of development, the aim was to help the team communicate effectively, build a sense of self and pride in achievement and ability, and to encourage effective problem- solving.  This was set against the background of the values and principles of behaviour that underpin the business.

 Jo worked to this brief and facilitated a four hour workshop that was fun, active and highly productive.  She used a mixture of Jung’s analytical psychology, emotional intelligence and her wealth of experience to help us understand basic differences in working and communication styles; how to build trust and work in an open and honest way and how to develop strategies to build a creative, high performing team.

 Jo quickly gained the confidence and trust of the group and encouraged equal participation throughout the workshop.  She encouraged self-awareness through discovering individual strengths and weaknesses and how both opposite and complementing traits can be made to work in a group with shared objectives.  As the workshop progressed, so did the group’s co-operation, participation and understanding.

 There is no doubt the team came away motivated, purposeful and determined to perform both individually and as a collective. They felt positive in their own personal development and in the commitment of the business to help them perform to their best ability.

 

Carole WinterHead of Artist LiaisonLondon
Technology team development - awayday

Bringing Humanity to Work small logo | Phoenix Training & CoachingJo designed and ran a bespoke session for the whole technology team as part of our away day.  Working closely with me to understand the needs of a team in transition she created something that exactly met my requirements.  I was looking to get my team to understand different communication styles, both within the team and the organisation as a whole, and how to use this understanding to work together more effectively.
On the day Jo worked with Adrian and Isabel to facilitate an energising and thought provoking session.  They worked hard to ensure all my staff remained engaged, focused and importantly had fun.  There was a palpable buzz during the session which remained when we returned to the office.
The day was extremely successful with many of the team telling me how it changed the way they thought not only about the way they worked together as a team but also how to be more effective in their communication with their stakeholders.  I could not have asked for more and the ideas and areas of focus that we concentrated on during the session are still being referenced by members of my team.
In conclusion I would heartily recommend Jo and her team.

Zenon HannickHead of Future Media & TechnologyLondon
Mark Hoult-Allen

Comic Relief logo | Phoenix Training & CoachingPhoenix Training & Coaching delivered a session for Comic Relief’s Grants Operations Team – it was extremely positive and productive. The focus of our session was to develop the Grants Operations Team’s understanding of the team members’ own preferred working styles and how others may be similar or different, with the intention of helping the team communicate and work more effectively with each other and with key stakeholders or internal clients.

 Feedback from the team, after the session, has been very positive and team members have been actively using their understanding of insights to engage with colleagues in a different way – and this has already delivered benefits. We are committed to placing  our Insights understanding at the heart of how we engage with others (both internal and external) to ensure that we get the best from our interactions.

 Jo Wright, our facilitator, was excellent and delivered a well devised session that enabled the Grants Operations Team to engage and feel comfortable throughout. I would have no hesitation in recommending Jo (as a facilitator) of Insights  to another organisation.

Mark Hoult-AllenHead of Grants OperationsComic ReliefLondon

Leadership Development

Management Development

Presenting with Impact