Just some of the feedback we’ve had from happy delegates:
- “This programme is the best I have ever been on and that is mostly down to Jo.”
- “This programme has been a huge revelation for me, both professionally & personally, I’m actually really sad it’s ending. I feel there is so much in the programme that would benefit me that I need to find ways to refresh it and remember it going forward. A BIG thank you to Jo!!”
- “I really understand the value in engaging with the people I line manage and thinking about all their differences and how they would like to be managed. It’s really made me think how small things could make a huge difference to the team and individual’s motivation & development.”
- “Honestly the best training I’ve ever had.”
- “I have more confidence and feel better prepared to follow best practices learned in the course in regards to objectives setting, prioritisation, running effective 121s, and coaching my direct reports.”
- “I came to the programme with a very one dimensional view on line management – manage people to get the job done! I now have a much better understanding of the broader issue, on the need for SMART objectives, clear goals etc and how I can help other people develop in their careers and how I can in mine too.”
- “I have loved this training and feel really excited about putting things into practise. Not only has it made me feel as motivated as a line manager but just generally in my job. Jo is an excellent facilitator, who guides you through everything brilliantly. I’m going to miss it!”
- “Really enjoyed the programme. Should be mandatory every 5 Years for all line managers to refresh!”
- “I am now able to handle my own workload much more effectively as a result of the delegation and coaching techniques learned.”
- “Thanks so much – so inspiring and useful.”
- “I have noticed a significant shift in my thinking since starting this programme. I realise I have some habits which hinder me in moving forward & Jo has given me tools to address these.”
- “I feel a lot more confident generally as a result of the areas explored during the programme.”
- “I can thorough recommend the work of Jo. She’s just finished a Developing Line Management Skills course for a group of managers here at Comic Relief, and we are all very impressed.”
- “Well, I basically had zero skills to start with, and now I genuinely feel equipped with a whole load, and empowered to practice them at work.”
- “Feel significantly more confident in my abilities and know I have the tools to help me manage the challenges that may occur as a line manager.”
- “More confident in acting as a line manager. Feel I have a great toolkit with which to manage a variety of areas covered. Also value the importance of strong line management higher – and the impact it has if not done well.”
- “I’m going to feel more confident having difficult conversations & knowing what techniques to use to get the most out of my direct reports.”
- “I have consolidated skills I felt comfortable with and also learnt new techniques for tackling different scenarios. Coaching, for example, is one area I am now trying to use more with my direct report and I can already see her gaining confidence from this approach. Many of the techniques learnt on the course I am finding useful in my general work with other colleagues or external clients. In particular, recognising people’s motivations and different preferences for styles of working. I also feel much more confident with the idea of managing more people (and more challenging ones) than my current direct report.”
- “I think I have improved all areas of line management, in particular learning effective practices for giving feedback, delegating work and coaching that I am already using on using to manage my assistant. I have also learnt skills that I am sure I will be able to apply in other areas of my role aside from line management of direct reports, especially time management and prioritisation.”
- ” It was a great environment for sharing experiences and advice. Would recommend it to all line managers!”
- “I found the modules about coaching and feedback the most useful. Thinking about what I find challenging about giving feedback and trying to be less emotional about it has made it seem a lot less scary and I am trying to give to feedback a lot more.”
- “I really thought it was excellent and can’t think of any ways to improve it”