The training Jo provided was expertly tailored to meet the team’s requirements. I particularly appreciated the time she invested before the day to thoroughly understand the motivation for holding the training and what we needed to achieve from the day, both as a team and on an individual basis. The resulting session was dynamic, highly relevant and engaging, giving everyone a far greater understanding of how to work with colleagues with differing work styles. The open and relaxed style of the training ensured everyone felt comfortable and it encouraged full participation and honest engagement, something that can be difficult to achieve in a large group. We have left with clear immediate actions and longer-term ideas which the team are looking forward to exploring further.