Don’t take our word for it, check out what our happy clients have said about us!

Team Coaching

Michelle Audette, Global Category Director, Britvic Soft Drinks

 

britvic logo

We were running a first team day for the newly formed Strategic Marketing team, so asked Phoenix to run a 90 minute team building session using Insights discovery. They delivered a fast paced, fun session which helped us appreciate the different colour energies, and understand the impact we can have on others.  We realised the importance of adapting our behaviours to improve communication and  team effectiveness. Each colour energy came up with ways they could help the group be “One Team.” Those with dominant Red or Yellow energy really noticed how they need to listen more to their dominant Green and Blue energy colleagues. It has given us a language we can use back at the office. A great way to kick off our team journey. 

Michelle Audette, Global Category Director, Britvic Soft Drinks
Melanie Allen

Comic Relief logo | Phoenix Training & CoachingJo was recommended to me by a member of staff she had mentored, and from the first time I met her I was bowled over by her energy and purpose. We began to collaborate on some of our staff development needs, and that is the best thing about working with Jo, she collaborates with you to define what your business need is as much as the development solution. At Comic Relief we used Jo on several big projects, most notably our Line Manager Development programme. Jo understood our culture, so the programme we designed was a really tailored solution. Then the real magic happens in the workshops where our staff LOVED Jo; it’s her energy again and also the coaching style she uses with people, so that their own self efficacy increases. The benefits the individuals and groups who worked with Jo experienced were evidenced in their evaluations, and performance, and the initiative they took to continue applying what they had learned. I should also say that Jo flexes her personal style to make sure that your working relationships with her is easy and flowing. For me this was invaluable because Jo was a vital partner in our development plan throughout the year. I have left Comic Relief now but Jo is sitll very much a part of the development team there.

Melanie Allenformerly HR ManagerComic Relief

One to One Coaching

Team 3 day retreat

I hired Jo to facilitate a three day retreat for our team focused on team and trust building.

In the run up to the retreat, I found Jo efficient and responsive in her design of the agenda and enjoyed working with her to ensure it was relevant for all participants. Over the course of the three days, Jo demonstrated expert facilitation skills, adapting quickly to the needs of the group (and some adverse weather conditions).

Since the retreat, I have already seen the team using the frameworks and tools shared by Jo as well as actively considering theirs and others’ working styles. I would definitely recommend Jo.

Faith RoseChief Operating Officer, Education Partnerships GroupArkLondon
Team coaching and capability development

I invited Jo to support my efforts to improve my team’s ways of working as part of our transformation journey into a high performing team. one. Jo came in initially and explored what the end outcome would look like. She processed this information into a program which met my needs and was endorsed by the team. Working with Jo has been great as she’s taken a coaching style to draw out the best in all of us through out the program. She’s provided some stretch tasks and have the ability to help you develop your own solutions rather than text book type ones. Jo took a holistic approach to addressing our needs and was flexible with the plan – really ensuring in was customized to address our concerns. Jo is great facilitator, coach and trainer all packaged in one.

Taitos MatafeniMonitoring, Evaluation and Learning ExpertSave the ChildrenLondon
Team dynamics

Jo recently facilitated a session for the Learning & Engagement team at Sadler’s Wells, exploring team dynamics as well as looking at tools for managing time and pressure at work.

The whole experience of working with Jo has been incredibly positive, from the first conversation discussing ideas for the session through to her expert facilitation on the day.

The session has led to a better understanding of the working styles across the team and we have already adopted some of the tools for time management that were looked at during the session.

Joce GilesDirector of Learning & EngagementSadlers WellsLondon
Coaching success

  I found Jo through recommendation – I was looking for a coach to accompany a trainee in my organisation to find more focus and perspective on the work he does with us. Jo was great to work with, very approachable, I could speak frankly with her about the context and the employee in question, and completely trusted her when I handed over the conversation to remain with the person she was coaching.

We had agreed on doing a minimum of 3 sessions, followed by 2 more if needed, but Jo’s coaching combined with my colleague’s motivation and astuteness meant we reached results faster than expected so only 3 sessions were needed.

Jo has a really good personal understanding of people, and an effective way of guiding them through learning which can then be applied in the workplace. She has a great professional approach and it was a pleasure to work with her – I hope to do so again!

Clara GiraudProject Manager at UnLimitedArts Admin
High Performing Teams: Exec Team Coaching

 Jo recently designed and led a series of four workshops with UnLtd’s Exec team with her colleague Isabel.

Both Jo and Isabel were brilliant throughout – understanding our needs and aspirations, keeping in close contact with me – including guiding and flexing plans as needed. They provided outstanding design, facilitation and support. They offered a depth and range of expertise and tools that have enabled us to flow with whatever was most needed at each particular phase of our development and progress as we sought to become a high performing team. They held our feet to the fire and kept us honest on process, content and values.

Jo and Isabel celebrated with us and inspired us – as well as enabling us to fully appreciate each other. Jo is truly a master of her art.

Mark NorburyCEOUnLtd
Team coaching - Senior management team

Save the Children UK’s Global Programmes Management Team (responsible for £300m of annual programming) spent six months working closely with Phoenix to improve our team working, communications and mutual accountability. We benefited greatly from having two well matched facilitators who took us through a structured but flexible journey of self-analysis, trust and risk taking.  The positive feedback from the wider senior leadership team is testament to the distance we have travelled and the strengthened relationships we have to go even further.  Many thanks Phoenix!

F. DrakeExecutive Director of Global ProgrammesSave the Children
Coaching for professional dancers with the DCD

 

 

Testimonials from my dancer clients, working the DCD:

“My session with Jo was life changing. It helped me in my development but also helped find a new enjoyment in dancing.”  Scotland

“Had a fantastic coaching session with Jo Wright from DCD Dancers at BRB this week.”  Birmingham

 

Coaching for professional dancers with the DCD
Senior Leadership team development

britvic logoPhoenix helped us translate a number of areas we wanted to explore as a senior team, into a focused agenda.  They helped create and shape an agenda that gave us the time and space to focus on us as a team, to have open and honest discussions about key topics, and provide creative solutions and activities to help move us forward as a team as part of a 2 day team development session.  This led to us having a series of open, honest and engaging conversations where we collectively reached alignment on a number of things which we solved / resolved in the team development session, or gave us the space and stimulus to move things forward back in the office environment.

For our size of group, we really benefited from having 2 facilitators, both of which brought different things to the group dynamic.  Having independent facilitators also meant they could push us where they felt we were holding back, and offer suggestions from their breadth of experiences.

We found the session hugely beneficial and would highly recommend Jo and her colleagues.

Matt BarwellChief Marketing OfficerBritvic
High Performing Teams - Executive Board

rsz_1rsz_unltd_logo_1

 

UnLtd is the foundation for social entrepreneurs, finding and supporting the best talent in the UK to tackle the most pressing social challenges in the country and doing so in ways which are sustainable and impactful. We are a highly ambitious organisation, innovating new models, and building an ecosystem of support capable of tapping the full potential of social entrepreneurs.

Our top team has worked brilliantly on their individual functions. But we wanted to go further, with fluid teamwork, bringing all the skills and styles to bear on the whole of our mission.

Jo and Isabel from Phoenix Training and Coaching had an immediate grasp of our challenge, asking the acute questions which got to the heart of our starting point and goals. Their session design rapidly built from the fundamentals of personal communication styles, to trust building, and on to using specific, real projects to identify the behaviours and approaches that would work for us.

Many team development approaches feel great on the day but rapidly lose impact afterwards. Phoenix were different – they changed our “normal”. They left us with commitments, tools and gut level understanding to make our team truly high performing. If you want real, lasting results, I thoroughly recommend them.

Cliff PriorCEOUnLtdUK
Team Development and flexibility

I’ve been delighted to work with Jo over the last couple of years in two very different organisations, with different cultures and priorities.

Her experience, care, insight and flexibility make her an ideal partner to help explore challenges and build a team.

Everyone will come away from a session with Jo having learnt something – about themselves or others – that will stay with them for a long time

Judith McNeillDirector of PhilanthropyThe Mercers' Company

Facilitation

Mark Hoult-Allen

Comic Relief logo | Phoenix Training & CoachingPhoenix Training & Coaching delivered a session for Comic Relief’s Grants Operations Team – it was extremely positive and productive. The focus of our session was to develop the Grants Operations Team’s understanding of the team members’ own preferred working styles and how others may be similar or different, with the intention of helping the team communicate and work more effectively with each other and with key stakeholders or internal clients.

 Feedback from the team, after the session, has been very positive and team members have been actively using their understanding of insights to engage with colleagues in a different way – and this has already delivered benefits. We are committed to placing  our Insights understanding at the heart of how we engage with others (both internal and external) to ensure that we get the best from our interactions.

 Jo Wright, our facilitator, was excellent and delivered a well devised session that enabled the Grants Operations Team to engage and feel comfortable throughout. I would have no hesitation in recommending Jo (as a facilitator) of Insights  to another organisation.

Mark Hoult-AllenHead of Grants OperationsComic ReliefLondon
Team development

Comic Relief logo | Phoenix Training & CoachingPhoenix – with Jo, Isabel and Tara – delivered a fantastic session with the Comic Relief Marketing team of 60, which really helped us understanding each other’s styles and preferences and what that means in our day to day relationships. Working together efficiently is essential for us, especially during the Red Nose Day or Sport Relief campaigns, when the pressure is on and we need to act quickly and efficiently. Each sub team was then supported to understand how it could be used to improve their performance as individuals and as a team and we all left with our team charter and personal commitments.

Team developmentAnne-Cecile Berthier, Head of PartnershipsComic ReliefLondon
Macmillan Cancer Support

Macmillan logoOur team really enjoyed taking part in the session prepared and delivered by Jo around individual behavioural preferences and their impact in the workplace.  It was highly interactive, engaging and thought-provoking.  Jo’s enthusiasm and facilitation style helped everyone feel relaxed and open up.

Macmillan Cancer Support
N Dickinson

buttons and logosJo ran a dynamic, interactive and practical ‘Insights’ training session for FOCUS. Her enthusiasm and skill at dealing with multiple personality types with varying cultural backgrounds was superb. We were each left with a better understanding of our own working style and preferences as well as that of our colleagues. With this understanding Jo taught us how we can recognise when to adapt our style and therefore work more effectively both individually and as a team. I would highly recommend this ‘Insights’ workshop to any team.

N DickinsonDirector of Events & SeminarsFOCUSLondon
Melanie Allen

Comic Relief logo | Phoenix Training & CoachingJo was recommended to me by a member of staff she had mentored, and from the first time I met her I was bowled over by her energy and purpose. We began to collaborate on some of our staff development needs, and that is the best thing about working with Jo, she collaborates with you to define what your business need is as much as the development solution. At Comic Relief we used Jo on several big projects, most notably our Line Manager Development programme. Jo understood our culture, so the programme we designed was a really tailored solution. Then the real magic happens in the workshops where our staff LOVED Jo; it’s her energy again and also the coaching style she uses with people, so that their own self efficacy increases. The benefits the individuals and groups who worked with Jo experienced were evidenced in their evaluations, and performance, and the initiative they took to continue applying what they had learned. I should also say that Jo flexes her personal style to make sure that your working relationships with her is easy and flowing. For me this was invaluable because Jo was a vital partner in our development plan throughout the year. I have left Comic Relief now but Jo is sitll very much a part of the development team there.

Melanie Allenformerly HR ManagerComic Relief
H from London

Bringing Humanity to Work small logo | Phoenix Training & CoachingPhoenix has delivered fantastic training for the whole media team here.  I’m always impressed with the quality of both the content and the style of training they deliver – adapting to the needs of all those taking part.

Due to the nature of our annual cycle the media team here grows for a six month period of the year, presenting a real challenge in team building and ensuring the best possible performance in a short period of time.  The sessions with Phoenix helped us quickly gain greater insight and understanding of each other, how to get the best from each other and how to work as a strong, collaborative and high performing team.

They also helped us to develop practical tools and tactics to ensure greater communication, problem solving, creativity and trust throughout the months ahead.  The sessions are also a huge amount of fun and we were all left feeling enthused and excited to get on and deliver great results together.

H from LondonHead of Media and Public Affairs
Simon Negus

United Biscuits logo | Phoenix Training & CoachingJo ran a superb training session for my sales team at UB. She managed to engage the whole group in the session and got an excellent level of participation from all delegates. As a result of the session, the individual members of the team understood each other much better and this led to much better working relationships. I would endorse Jo’s credentials as a coach and facilitator, and would not hesitate to use her again.

Simon Negusformerly Account ControllerUnited Biscuits
Team Development with Insights Discovery

rsz_1rsz_unltd_logo_1

UnLtd has been pleased to work with Jo Wright and her team to explore Insights as a really effective way of building a better understanding of our preferred working styles and particular strengths.

Initially Insights was used with UnLtd trustees and Executive team and all participants were delighted with the expert facilitation and powerful analysis.

We then took the decision to roll out the Insights programme to all our teams. Sometimes the results are surprising and always participants become aware of why colleagues act in a particular way. It is a such an effective way of building teams and Jo provides just the right balance of challenge and imaginative activity to prompt some deep discussions.

Raymond TranDirector of FinanceUnLtdLondon

Leadership Development

Management Development

Presenting with Impact